Self-service for your remote workers
There can be no doubt that there are far more people working from home (WFM) now than ever before, swelling the number of remote workers like drivers, engineers and sales people considerably. There are many benefits to this, both for companies and employees – but it can cause a headache for your HR department.
Traditionally paper-based, it becomes incredibly difficult for HR departments to stay on top of employee paperwork such as timesheets, expense claims, time off requests and performance reviews when employees work from home. Indeed, it was a problem even before the increase in home working – businesses with remote staff already know these issues.
By going digital, automating many of the time consuming tasks a paper-based HR team has to deal with and giving remote access to their documents, employees can enjoy a self service experience and businesses can focus more on recruitment, training and development.
Introducing a document management solution like DocuWare brings a number of benefits to the remote worker.
Thanks to DocuWare’s online forms, associated workflows and notification capabilities, employees can carry out a number of tasks from wherever they are instead of having to go into the office. As mentioned briefly above the tasks can include:
- Holiday requests
- Expense claims
- Commission claims
- Personal performance reviews
These documents are then automatically stored in DocuWare with nominated people in the business – managers, directors, team leaders and/or department heads notified. From within DocuWare they can then approve, reject or request more information with outcomes communicated to the employee and anyone else who needs informing – all with just a few clicks of a mouse.
All these documents are completely private and secure, viewable only by the employee themselves and nominated senior management as required.
By giving employees the ability to self serve like this a business takes the burden off the HR department, speeds up the process and empowers its staff.
DocuWare will also reduce – if not eliminate – incoming requests for documentation, as well as make the distribution of new documents quick and easy.
Employees will have access to their (and ONLY their) employment contracts, commission rates and other documents – they would no longer have to make those requests to busy HR departments.
New employee handbooks and other company documentation can be distributed much easier by simply storing the document in DocuWare and letting automated workflows inform all – or selected – staff of the document. A full audit trail also confirms receipt, so there can be no doubt who has viewed it and who hasn’t!
There are a host of other benefits to HR departments and employees alike when you introduce DocuWare to your business – the only question is, will you find out more?